Please read the following statement carefully to learn how we utilise the personal data you provide to us. You accept these conditions if you use any TrendMixer services.
1. Privacy Commitment
We value the privacy of our customers. To further safeguard your privacy, we give you this notice outlining our online information policies and the decisions you can make regarding the collection and use of your information. We have included a link to this notice in our website’s footer navigation so that it is easy to access. We request personal data from you throughout the registration process at TrendMixer. This information is used to process your orders, confirm your account, and let you know how your orders are going. Also, we use your email address to notify you of Doba promotions, special offers, and customer surveys, in addition to the newsletters you subscribed to during registration. On occasion, we mail our clients special offers and marketing materials using their provided mailing address. Simply click the unsubscribe links if you no longer want to receive the newsletters or other announcements.
2. The information we collect
All information gathered or provided on the TrendMixer website is covered by this notice. You can sign up for memberships, purchase items, submit requests, and subscribe to receive stuff on various pages. The types of personal information collected at these pages are:
Name
Billing address
Email address
State driver’s license number
Phone number
Credit/debit card information
Alternative payment information (Wire, PrePay, PayPal, etc.)
Unique identifiers (such as username and password)
Retail site URL or marketplace name
Shipping account information
Federal EIN
State sales tax ID
You can provide details about other persons on various pages. You must provide your customer’s address, for instance, if you order a product and want it drop sent to them.
In this circumstance, the types of personal information collected are:
Name
Shipping address
Phone number
Email
3. Information Usage
Your personal information is mostly used to efficiently deliver customised, pertinent information to you, save from when it is directly related to a purchase. Additionally, we utilise registration information to respond to your requirements and inquiries regarding customer care, tell you of new features and other offers from us that may be of interest to you.
Cookies
What are cookies? Simple text files called cookies are stored on your computer or mobile device by a website’s server. Every cookie has a specific ID for your web browser. It’s a good idea to have a backup plan in case something goes wrong.
What types of cookies do we use? 1. Necessary cookies When you visit and use our website and its services, cookies that we need are what enable us to give you the best experience possible. For example, these cookies allow us know that you have made an account and have signed into that account to access the content. 2. Functionality cookies Functionality cookies enable us to manage the site in line with your preferences. For instance, when you return, we’ll remember your username and your website settings. 3. Analytical cookies
Cookies that provide functionality help us run the site according to your choices.
For instance, we’ll think of you when you come back. These cookies give us and third-party services the ability to compile statistics information about how visitors use our website. These cookies, which are intended to enhance your website experience, do not contain personal data like names or email addresses.
How do we use cookies? We use cookies in a range of ways to improve your experience on our site, including • Keeping you signed in • Understanding how you use our site • Showing you Doba products and services that are relevant to you • Working with partners to deliver to you relevant advertising Ultimately, this allows us to provide you with better service on Doba.com.
How to delete cookies? If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit https://www.internetcookies.com/disable-cookies/, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.
Contacting us If you have any questions about this cookie policy or our use of cookies, please contact us via help@trendmixer.com.
Log files
We employ log files, just like the majority of common website servers. This information is used to track user movements in the aggregate, administer the site, analyse trends, and gather broad demographic data for aggregate use. It also includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamps, and number of clicks. IP addresses and other such information are not connected to personally identifiable data.
4. Communications from Doba
Special offers and updates
We send a welcome email to all new members to ask them to confirm their username and password. A newsletter and information about products, services, special offers, and other topics are occasionally sent to established members. Out of respect for the privacy of our users, we give the option to not receive these types of communications. Unless you want to unsubscribe from such messages, past customers will continue to receive special offers and information about our services.
Newsletter
We request contact details such a name and email address from users who want to sign up for our newsletter. We offer a means to unsubscribe from these mailings out of respect for the privacy of our users.
Service announcements
On rare occasions, it may be essential to publish an announcement that is only for service purposes. For instance, we might email users if our service is being temporarily shut down for maintenance. Users can cancel their accounts, but they generally cannot opt out of receiving these communications. These messages are not promotional in nature, though.
Customer service
We regularly engage with users to deliver requested services, and when they have questions about their accounts, we respond via email or phone, as desired by the user.
Other
We ask for your phone number throughout the registration process so we can get in touch with you regarding your account. During the first few weeks of your trial or service, we will also call you to address any questions you may have and to give you additional deals that are only available by phone. After the first few weeks of your trial or service, we or our approved marketing partners may contact you on a sporadic basis to ask you to complete surveys, answer questions, or offer you other services that we believe you may find useful in order to improve our services.
5. Sharing–Third parties
Except as described in this privacy statement or as may be required by law, TrendMixer will not disclose your personal information provided in connection with membership registration or purchases without your knowledge and consent. It may also be disclosed when necessary to protect TrendMixer’s rights or property. Your name, address, and email address may be shared with businesses with which we have a business connection, including businesses through which you contacted TrendMixer, if you submit information to us online (such as product information). For instance, if you purchase something from us as a result of a promotional offer made through a different website that serves as a distributor for our goods, you will also be regarded as that site’s customer. Except as may be compelled by law, we won’t divulge your password or payment information to anyone else. We may also give our marketing partners and other businesses with whom we do business, information about you (such as your name, email address, phone number, and postal address), so they can get in touch with you regarding products and services we believe you will find useful. Additionally, we reserve the right to provide aggregated user data, such as “45% of our users are female,” to prospective partners, advertisers, and other third parties in order to characterise our services. TrendMixer may compare common user data, such as name, address, and phone number, with third-party data under the protection of confidentiality agreements in order to eliminate duplication and prevent errors.
6. Our commitment to data security
TrendMixer takes every measure to safeguard the information of our users. Sensitive information provided by Users through the website is safeguarded both online and offline.
The best encryption software in the business, SSL, is used when our registration/order form requests customers to enter sensitive information (such credit card numbers). The bottom-left lock icon on Web browsers like Netscape Navigator and Microsoft Internet Explorer changes from being unlocked (or open) when users are just “surfing” to locked (or open) while on a secure page, like our order form.
While we safeguard critical information online using SSL encryption, we also take every precaution to protect user information offline. Information about all of our users—not just the sensitive data listed above—is restricted at our offices. We restrict access to personally identifiable data to those personnel who need it to fulfil a specific task (like our billing clerk or a customer care representative). All staff are also kept informed of our security and privacy policies. Last but not least, the servers that house personally identifiable information are protected by a closed cage inside a secure building.
This privacy policy is subject to change at any time, and TrendMixer maintains the right to do so. We will email our users informing them of any significant changes to this privacy policy. You can alter your notification settings to prevent receiving specific alerts from TrendMixer or its marketing partners if you do not consent to such changes. If users have any questions about the security at our website, please contact Customer Support.
7. Our commitment to children’s privacy
Young children’s privacy needs to be protected in particular. Because of this, we never knowingly collect or keep information from anyone we know to be under 13 on our website, and no element of it is designed to appeal to children under 13. The member must be at least 18 years old and possess a valid credit card in order to subscribe to TrendMixer services.
8. How you can access or correct your information
You may see the personally identifiable data TrendMixer has gathered about you by logging into your account and visiting the “Settings” area of the website. By sending us a request that convincingly demonstrates the inaccuracy, you can request that factual errors in your personally identifiable information be corrected. We will also take appropriate measures to confirm your identification before giving access or making modifications in order to preserve your privacy and security.
9. How to contact us
Should you have other questions or concerns about these privacy policies, please contact Customer Support.
